Thank you for choosing to shop at Fififly Store. We aim to provide reliable and efficient shipping services to ensure your orders are delivered in a timely manner. Please read our Shipping Policy carefully to understand our guidelines for shipping. By making a purchase from our store, you acknowledge and agree to the terms outlined in this policy.
Order Processing Time
Processing Time:
After placing an order, please allow for a processing time of 1 – 3 business days.
– Order cutoff time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
– Processing time: 1 – 3 business days (Monday to Friday).
During this time, we will verify the order details, prepare the items for shipment, and complete any necessary packaging.
Order Confirmation:
Once your order is confirmed and processed, you will receive an order confirmation email with the details of your purchase. Please review the information carefully and contact our customer support team immediately if you notice any discrepancies.
Standard Delivery times
Delivery Time = Processing Time + Shipping Time
Shipping Methods:
We offer various shipping methods to accommodate different delivery needs. The available options will be presented during the checkout process. The shipping methods may include:
- Standard Shipping: Estimated delivery within 7 – 10 business days (Monday to Friday).
- Fast Shipping: Estimated delivery within 3 – 6 business days (Monday to Friday).
- International Shipping: Estimated delivery varies depending on the destination country and customs clearance.
Delivery Timeframes:
Please note that the estimated delivery timeframes mentioned are approximate and may vary depending on factors beyond our control, such as carrier delays and customs procedures. While we strive to provide accurate delivery estimates, we cannot guarantee specific delivery dates.
Delivery Timeframes:
Please note that the estimated delivery timeframes mentioned are approximate and may vary depending on factors beyond our control, such as carrier delays and customs procedures. While we strive to provide accurate delivery estimates, we cannot guarantee specific delivery dates.
Shipping Charges:
Shipping costs are calculated based on the shipping method selected, the destination address. The applicable shipping charges will be displayed during the checkout process.
We may offer free shipping promotions for orders over $99. Free shipping eligibility will be clearly indicated on the product pages or during the checkout process.
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Destination
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Price (First product)
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Additional Products
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United State
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$5.99 for orders
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| Worldwide |
No ship |
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For most orders, we provide tracking information that allows you to monitor the progress of your shipment. You will receive a shipping confirmation email containing the tracking number and instructions on how to track your package.
Our shipping partners will attempt to deliver the package to the address provided. If no one is available to receive the package, they may leave a delivery notification or make additional delivery attempts. Please follow the instructions provided by the shipping carrier to ensure successful delivery.
In the event that a package is deemed undeliverable due to an incorrect address, refusal of delivery, or failure to collect the package from a local pickup point, the package may be returned to us. In such cases, we will contact you to arrange for reshipment or issue a refund, minus any applicable shipping charges incurred.
International Shipping
Customs Duties and Taxes:
For international shipments, customs duties, taxes, and other fees may apply upon arrival in the destination country. These charges are the responsibility of the recipient and are not included in our product or shipping prices. Please check with your local customs office for more information on potential fees.
Customs Delays:
International shipments may be subject to customs clearance procedures, which can cause delays beyond our control. We appreciate your patience and understanding in such situations.
Changes to the Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our store. Your continued use of our store after the posting of the revised policy constitutes your acceptance of such changes.
Contact Us
If you have any questions, concerns, or requests regarding our Shipping Policy, please contact our customer support team at:
FiFiFly Store
Email: [email protected]
Phone: (+84) 962 148 897
Hours of Operation: Mon – Fri/ 8:00 AM – 5:00 PM EST
Design Office: 6F, DITP Tower, Lien Chieu district, Da Nang 550000, Vietnam
US Office: 45 Washington St, Santa Clara, CA 95050, United State
