Privacy Policy

At Fififly Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our store or use our services. By accessing or using our store, you agree to the terms and conditions of this Privacy Policy.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from our store, as part of the purchasing process, we collect your information including:

Personal Information: We may collect personal information that you voluntarily provide to us when you interact with our store. This information may include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

We may use the personal information you provide to us for the following purposes:

  • To process and fulfill your orders, including contacting you about your order status and delivery.

  • To provide customer support and respond to your inquiries, requests, or comments.

  • To personalize your experience and improve our store’s functionality.

  • To send you promotional materials, newsletters, or other marketing communications that you have opted in to receive.

  • To conduct market research, analyze trends, and gather demographic information.

  • To comply with legal obligations and enforce our policies.

Automatically Collected Information: When you visit our store, certain information may be collected automatically. This information includes your IP address, browser type, device information, operating system, and other technical information about your usage of our store.

We may use automatically collected information for various purposes, such as analyzing trends, administering our store, improving our services, and gathering demographic information. This information helps us understand how visitors interact with our store and allows us to enhance your browsing experience.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do we get your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do you withdraw your consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected]

SECTION 3 – DISCLOSURE OF INFORMATION

Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our store, conducting our business, and providing services to you. These service providers may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred or disclosed as part of the transaction. We will notify you via email or a prominent notice on our store of any change in ownership or use of your personal information.

SECTION 4 – DATA SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 5 – YOUR CHOICE

Opt-Out: You can choose not to provide us with certain personal information or opt out of receiving marketing communications from us. However, please note that this may affect your ability to use certain features of our store or receive certain services.
 
Cookies: Most web browsers are set to accept cookies by default. You can modify your browser settings to decline cookies or alert you when cookies are being sent. However, please note that disabling cookies may impact your browsing experience and limit the functionality of our store.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Woo to store information about your session (referrer, landing page, etc).
_woo_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_woo_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 6 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

FiFiFly Store

Email: [email protected]

Phone: (+84) 962 148 897

Hours of Operation: Mon – Fri/ 8:00 AM – 5:00 PM EST

Design Office: 6F, DITP Tower, Lien Chieu district, Da Nang 550000, Vietnam

US Office: 45 Washington St, Santa Clara, CA 95050, United State